Purposes of Data Processing
Personal data is processed to provide services, improve user experience, and comply with legal obligations.
Processing is limited to the purposes described in this policy.
Privacy Policy Overview
This privacy policy outlines how we handle personal data collected through our website.
Policy guidance
This introductory summary is provided to help readers navigate the sections that follow.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Data Sharing with Partners
We may share personal data with service providers who assist in delivering our services under strict confidentiality agreements.
Third parties receiving data are bound by confidentiality obligations.
Legal Disclosures
We may share personal data with law enforcement or regulatory bodies when legally obligated.
Disclosure to authorities occurs only when required by applicable law.
User Rights
User Rights
Users have rights regarding their personal data, including access, correction, and deletion.
Rights may be subject to legal limitations in certain circumstances.
Requests
Exercising User Rights
Requests to exercise rights should be submitted in writing and will be addressed promptly.
We respond to verified rights requests within the timeframe required by law.
Data Retention
Data Retention Policy
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.
Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates
Policy Updates
Users will be notified of significant updates to this policy via email or through our website.
Material changes to this policy are communicated through appropriate channels.
Contact Information
Email
Phone
+1 403-328-6140
Address
8361 Avenue André-Laurendeau, Anjou QC H1J 2H5
General inquiries
Data collection overview
How information is collected and how cookies work
This section outlines the categories of personal information we collect, where that information comes from, the cookie types used on the site, and the options available to manage cookie preferences.
Data collected
Data Collection Practices
We collect personal information such as names, email addresses, and usage data to facilitate our IT safety training and digital literacy courses.
The categories of data collected depend on how users interact with our services.
Sources of data
Sources of Data Collection
Information may be collected when users register for courses, complete assessments, or engage with our content.
Data is received directly from users or generated through service interactions.
Cookie types
Types of Cookies Used
We utilize essential cookies for functionality, performance cookies for analytics, and advertising cookies for targeted marketing.
Cookies vary by purpose and may be session-based or persistent.
Cookie controls
Cookie Management
Cookies are used to enhance user experience and analyze site usage, allowing us to improve our services.
Users may adjust cookie preferences through browser settings at any time.